Welcome to the City of Vallejo's Online Water Account Inquiry and Bill Payment Service.

This service offers up-to-date, online views of customer utility accounts, while also providing several convenient payment options.

From the comfort of home, citizens can review such information as payment history, pending payments, and account status.

Due to an error with our billing vendor, some customers received a 10-day disconnection notice accidentally. We realize this may have some as a shock to some of our water customers, and we apologize for the error. We want to assure our community that we are currently NOT disconnecting water service, and customers with past due amounts are NOT being charged penalty or interest.

**Mobile users are experiencing issues after login, please use a desktop or laptop web browser to avoid any interruptions. We are currently working through this issue and thank you for your patience.**